Getting served

So the AC went out Sunday. Making a grindy noise, fan stopped spinning. Probabaly not cheap, but it was almost 100 outside. Monday I called a huge local heating/cooling place that has BIG  ads on tv right now and made an appointment as they had the cheapest diagnosis visit fee. Took ten minutes to make the appointment because she kept getting my info wrong. I kept haveing to repeat everything and I'm baking alive and not really all that alert.

Two days pass, and they don't come. So I call when the were officially 30 minutes late to verify they had me scheduled.

I get the same chic I'd booked with, she says "Oh yeah they been tryin' to call you all day".

"Uh I've been here all day, and no one be callin' me. Did they-"

"Hold on a minute honey" and they come back 5 minutes later. "Yeah they been trying to call you, it wasn't working."

"Uh, did they dial 513 first? I'm in Middletown, Cincinnati folks have to dial 513 or it won't go through."

(Ignoring me) "We don't go up that far they said."

"What? I sat in a 90 degree house for two days for nothing? Why didn't you tell me this when I booked the appointment? I could have had someone in here by now! I work out of the house, damn it."

(disinterested) "Yeah, we don't go up that far."

I just hung up. If it had been 90 degrees today I would have driven down there to bitch slap her since I would have been able to get AC in the car to the car to do it.

I instead turned around and called a similarly named local-er place down the road — one that I realized I had meant to call anyway since they had been here before but had gotten the names mixed up when I googled. When I called the the first place I asked "I think I've had you guys over before, right?" the woman lied to me "oh yeah yeah." Freaking liar and incompetent.

Today at least was rainy and 70, instead of more of the stifling heat we've had all summer. 

The second place, the one I'd meant to call from the beginning is coming in the morning. About damn time.

Thompson Heating and Cooling you SUCK! 



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